How to Recover Your Facebook Account When You No Longer Have Access to Your Email or Phone Number

If you can’t access your email or phone number on Facebook, don’t worry. You can still recover your account. Just follow these easy steps.

Step 1: Go to the Recovery Page

If you can’t use your email or phone number, try this:

• Visit facebook.com/hacked to start the recovery.

Step 2: Try Other Contact Info

You might have other email addresses or phone numbers linked to your Facebook account. Try these too.

Step 3: Double Check Your Info

Make sure you entered your details correctly. If you’re using a phone number, include the country code (e.g., +1 for the US).

Step 4: Contact Your Email Provider

If you can still access your email, ask your email provider for help. They can help you regain access to your email, and you can use it to reset your Facebook password.

Step 5: Use a Familiar Device

If you have a phone or computer you’ve used before, try this:

1. Visit facebook.com/login/identify.

2. Enter your email, phone number, or username.

3. If you don’t know your username, ask a friend to send it to you from your profile URL.

Step 6: Follow the Instructions

If Facebook finds your account, follow the steps to recover it. If you can’t access your old email or phone number, click “No longer have access to these?”

1. Enter a new email or phone number.

2. Confirm your identity by answering security questions or using a code sent to your new contact.

Step 7: Reset Your Password

After confirming your identity, you can reset your password. Choose a strong password that’s easy for you to remember.

Need More Help?

If you still can’t recover your account, visit Facebook’s Help Center for more help.